Canadian Pharmacists Association
Canadian Pharmacists Association

Practice Development Webinars

Our practice development webinars cover a wide range of practice, clinical, policy and therapeutic topics. Webinar resources may include video recordings, slide decks and practice tools. Note that any reference to accredition in the recordings refers to CEUs earned from attending the live session. CEUs are not available via our recorded sessions unless otherwise stated.

Sessions in our other webinar series can be accessed via our Webinars webpage.

Practice Development Webinar Recordings


Pharmacy professionals’ guide to navigating the Non-Insured Health Benefits (NIHB) program (April 9, 2024)

 

 

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This webinar will review the Non-Insured Health Benefits Program which provides medical coverage for some Indigenous patients, specifically status First Nations. The webinar will detail how to navigate and administer the program, challenges facing providers and patients in accessing the program, and approaches to culturally safe patient care when faced with coverage or other barriers.

Audio Recording

Speakers:

  • Amy Lamb, BSP Executive Director, Indigenous Pharmacy Professionals of Canada

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Sexual and Reproductive Health Toolkit: An introduction (March 19, 2024)

 

 

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Join CPhA’s Sadaf Faisal and Tomilola Grant for an overview of the Sexual and Reproductive Health Toolkit. In this session they will review the purpose and scope of the toolkit, demonstrate the various tools and use them in case studies. This dynamic webinar will provide pharmacists with valuable resources to provide contraception and medication abortion services in their practice.

Audio Recording

Speakers:

  • Sadaf Faisal, Ph.D., BCGP, B.Pharm, R.Ph Director, Professional Affairs, CPhA
  • Tomilola Grant, B.Pharm, MPH, CDE, CTE Sexual and Reproductive Health Project Lead, CPhA

Additional Resources:

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The power of negotiation: Navigating your first (or next) career move (March 6, 2024)

 

 

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The power of negotiation: Navigating your first (or next) career move with Dr. Kelly Grindrod, Associate Professor at the University of Waterloo School of Pharmacy. This session will review some strategies and tips to help you negotiate your first (or next) job as a licensed pharmacist. We’ll review common topics such as salary and benefits, as well as other considerations and options to look for that can boost your quality of life and satisfaction with your work. Remember, the power of pharmacy is YOU and you are your own best advocate.

Audio Recording

Speakers:

  • Kelly Grindrod, PharmD, MSc, ACPR Associate Professor, University of Waterloo School of Pharmacy

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Transforming Respiratory Medicine: Simple Interventions Today Can Improve Outcomes with Patients with Respiratory Conditions (February 21, 2024)

 

 

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Join Dr. Mike Boivin for this session focusing on pragmatic challenges related to asthma and COPD routinely encountered by pharmacists. Learn quick and effective interventions that have been proven to reduce exacerbations, hospitalizations and improve the quality of life for your patients. You will gain valuable insight and strategies that can significantly impact your approach to managing respiratory illnesses.

Audio Recording

Speakers:

  • Michael Boivin, BSc. Phm, RPH, CDE, CTH Clinical pharmacist consultant and president, CommPharm Consulting Inc.

Additional Resource:

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DRUG InterACTIONs with Tobacco Smoke (January 24, 2024)

 

 

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This session will focus on identification of drug interactions with tobacco smoke and suggested strategies for management and monitoring when patients reduce or quit smoking. Participants will gain an understanding of how drugs interact with tobacco smoke and how screening for these interactions fits into an overall quit plan. The Drug InterACTIONS with Tobacco Smoke tool will be applied to case-based examples.

Audio Recording

Speakers:

  • Ron Pohar, BSc.Pharm, APA Nolan Drugs/Consulting Clinical Pharmacist

Additional resources:

If you would like more information about Kenvue’s smoking cessation resources for Healthcare Professionals, you can join Kenvue Pro here.

Watched the recording? Please complete our evaluation.

Download your certificate of completion.

 


Climate Change and Pharmacy Practice (December 6, 2023)

 

 

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Join CPhA and the Canadian Association of Pharmacy for the Environment (CAPhE) for a practical discussion about climate change and pharmacy practice. Speakers from CAPhE will guide you through the impact of climate change on health and health-care systems and how you can identify implementation and mitigation strategies in your pharmacy. Don’t miss this session about how pharmacists can play a pivotal role in addressing climate change challenges.

Speakers:

  • Caitlin Roy, BSP, Co-Chair Canadian Association of Pharmacy for the Environment (CAPhE)
  • Jamie Park, PharmD, Education Co-Lead Canadian Association of Pharmacy for the Environment (CAPhE)
  • Jessica Visentin, PharmD, Partnership Co-Lead Canadian Association of Pharmacy for the Environment (CAPhE)

Additional resources:

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Managing Acute Pain in the Community Setting (November 23, 2023)

 

 

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Join us for an engaging and informative webinar that will equip you with the knowledge and skills necessary to provide effective care for patients experiencing acute pain. Using a case-based approach, Dr. Denise Kreutzwiser will offer a comprehensive overview of pain categories frequently encountered by pharmacists in community practice and will outline essential steps for adeptly managing acute pain consultations. This session will also provide an overview of the pharmacologic options commonly used to treat acute pain, and will outline a number of tools and resources to support decision making.

Speaker:

  • Denise Kreutzwiser, BScH, BScPhm, PharmD, ACPR, AAHIVP Pain Management Program Pharmacist and Pharmacy Resident Program Coordinator St-Joseph’s Health Care London

Additional resources:

If you would like more information about Haleon’s pain relief webinars and events, click here

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Identifying, Preventing, and Managing RSV in Pharmacy Practice: A Case-Based Approach (October 17, 2023)

 

 

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This webinar will focus on raising awareness about respiratory syncytial virus (RSV). Dr. Sherilyn Houle will explore how to identify symptoms consistent with RSV and determine when self-management is appropriate or if a patient requires referral. She will also provide guidance on ways to educate patients on preventative measures, including reducing risk of exposure and eligibility for vaccination.

Audio Recording

Speakers:

  • Sherilyn Houle, BSP, PhD, AFTM RCPS(Glasg),
    Associate Professor, School of Pharmacy, University of Waterloo

Download the slide deck

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Behind the scenes: Navigating drug shortages in Canadian health care (August 18, 2023)

 

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Drug shortages are an ongoing concern in the Canadian health-care system, affecting 1 in 4 Canadians. Dealing with shortages on the front line is time consuming for pharmacists and pharmacy teams, who must manage inventories and problem-solve with patients. Shortages are a long-standing issue in Canada, but we have seen an increase in major shortages since the start of the pandemic. Is this a problem that is unique to Canada? Why do shortages happen? Are we prepared for this year’s cold and flu season? In this recording, you’ll hear from 3 experts who each bring different perspectives and experiences to answer these important questions and more.

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Audio Recording

Speakers:

  • Angelique Berg, President & CEO, Canadian Association for Pharmacy Distribution Management
  • Stephanie Di Trapani, Director, Drug Shortages Division, Health Canada
  • Barry Power, Editor-in-Chief, CPhA

Moderator:

  • Sadaf Faisal, Director, Professional Affairs, CPhA

Additional Resources:


Safer opioid supply: Spotlight on the vital role of pharmacists in harm reduction programs (March 2, 2022)

 

 

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The opioid crisis is an ongoing and devastating issue across Canada, and pharmacists have a vital role to play in reducing the harm associated with drug and substance use to individuals, families and communities. A safer opioid supply (SOS) program is one type of harm reduction strategy that supports people who use drugs by providing access to regulated substances from a legal source rather than toxic versions from illicit markets, thereby minimizing risks of overdose and death. This webinar begins with a live discussion with the Honourable Carolyn Bennett, Minister of Mental Health & Addictions and Associate Minister of Health, on the federal government's approach to harm reduction and the important role that pharmacists play in supporting people who use drugs. Following the Minister's remarks, our panel of experts examined and discuss SOS and other harm reduction strategies, explored issues around stigma and equity of access, and focused on the pharmacist’s role as an advocate for patients with addiction.

Opening remarks:

  • The Hon. Carolyn Bennett, MD; Minister of Mental Health and Addictions & Associate Minister of Health

Featured panellists:

  • Craig Plain, BSc (Pharm), RPh; Pharmacy Manager/Owner, Juniper Pharmacy (Kelowna, BC)
  • Maria Zhang, BSc(Pharm), MSc., PharmD; Clinician Educator, Centre for Addiction and Mental Health & Leslie Dan Faculty of Pharmacy, University of Toronto
  • Michael A. Beazely, BSP, PhD; Associate Professor, School of Pharmacy, University of Waterloo

Moderator:

  • Danielle Paes, PharmD, RPh; Chief Pharmacist Officer, CPhA

Additional resources:

Watched the recording? Please complete our webinar evaluation.


From zero to hero: Creative strategies for conflict resolution (Feb 9, 2022)

 

 

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In today’s busy pharmacy environment, especially with the added pressures of the ongoing COVID-19 pandemic, conflict is unavoidable and can be a significant stressor for pharmacy teams. Inevitably, pharmacists will find themselves in conflict situations and often have to act as mediators between staff members, with patients or with prescribers. While managing and resolving conflict can be uncomfortable and daunting, pharmacists and leaders need to be prepared to deal with these issues effectively and professionally. Using case examples, this session will provide participants with practical tips and skills that can be used in real life situations, from de-escalating confrontations, to dealing with difficult discussions with others and more.

Featured panellists:

  • Afsana Gibson-Chowdhury, Q.Med, Ontario; Mediator, Lawyer, Adjudicator; Founder, Gibson Chowdhury
  • Karen Agro, BScPhm, PharmD, MSc; Director, Agro Health Associates Inc.; Keynote performer, speaker & workshop facilitator
  • Kyro Maseh, R.Ph.; Full-time pharmacist & founder; Lawlor Pharmacy; Public speaker & mentor

Additional resources:

Watched the recording? Please complete our webinar evaluation.


When time is short: Motivational interviewing for improving adherence and outcomes (Nov 23, 2021)

 

 

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The rate of nonadherence to medication regimens has not changed in 40 years and is a multi-billion-dollar problem. This session will briefly describe a new approach to motivational interviewing (MI)—an evidence-based approach to improving treatment adherence by looking at patient health behaviors and outcomes. Case studies are used to demonstrate the effectiveness of MI skills in time-limited environments, such as community pharmacy practice.

Speaker:

  • Bruce A. Berger, PhD, FAPhA , President, Berger Consulting, LLC and Professor Emeritus, Auburn University

Additional resources:

  • Download slide deck
  • Discount on full program: Comprehensive Motivational Interviewing for Health Care Professionals (ComMIt) – 8hr e-training program
    • Visit the ComMIt website
    • Scroll and select "Registration - Canada" on the left menu
    • Add the course to your cart and enter CPHA2021 in the discount code field to save $45 USD
    • Complete the program within 3 months after registration

The community pharmacy as a health hub (May 27, 2021)

 

 

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Community pharmacies are uniquely positioned to function as health hubs, entry points for patients who need advice, advocacy, assessments and triaging. This is more important than ever in rural communities, where the local community pharmacist might be the only health-care provider available. Join us to hear pharmacists from across Canada share their innovative practice models that combine education, advice and health-system navigation into patient care.

Featured panellists:

  • Stephanie Burden RPh, BScPharm, PharmD (candidate) Pharmacist & Owner, Complete Care Pharmasave
  • Caitlin McGrath, BSP, RPh Store Operator, Tellier Pharmacy - Rubicon Pharmacies
  • Taranom Movahedi, BSc, PharmD, RPh Clinical Pharmacist, Whole Health Pharmacy

Additional resources:


2020 Pharmacist counselling for medical abortion: Using the Pharmacist Checklist and Resource Guide (August 27, 2020)

Accredited for 1.25 CEUs under CCCEP file 8002-2020-3089-I-P; expires August 27, 2024.

Evidence Based Medicine Through an Indigenous Lens (January 23, 2020)

Fostering a culture of safety in community pharmacy: A cross-country check-in (October 28, 2019)

Smashing stigma: LGBT2SQ engagement in pharmacy practice (August 23, 2019)

Pharmacists as antimicrobial stewards: Fighting resistance needs your assistance (April 23, 2019)

An interprofessional approach to treating patients with opioid use disorder
Part 1 and Part 2 (March 22 & 29, 2019)

 

 

Partnering with patients in medication safety (May 9, 2018)

Other Tools:

Prevention and management of statin-associated myopathy: A practical approach for pharmacists (April 26, 2018)

Non-prescription therapies for fever and pain management in children (November 28, 2018)

 

 

With a little help from my friends: The role of non-statin therapy in the management of dyslipidemia (January 25, 2018)