Canadian Pharmacists Association
Canadian Pharmacists Association
Covid Conversations banner. Informed. Insights. Ideas

The COVID Conversations is CPhA’s open access webinar series designed to support pharmacists during the COVID-19 pandemic.


INVOLVE: A look at the importance of the pharmacists’ role in COVID-19 outpatient therapies (November 30, 2022)



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This program has been designed by pharmacists, for pharmacists to cover the latest information you need to know about COVID-19, including: outpatient therapies, national and provincial guidelines, eligibility criteria, and how to mitigate the risk of any drug-drug interactions.

This webinar was hosted by CPhA and received financial support from Pfizer Canada ULC in the form of an unrestricted educational grant. It is accredited for 1.0 CEU under CCCEP file 1164-2022-3546-L-P. Accreditation expires November 24, 2023. You must watch the recording and complete the test to earn your CEU.


  • Aaron Sihota, BSc, BSc Pharm, RPh.
    Primary Care Pharmacist, UPCC Vancouver
    Clinical Instructor, UBC Faculty of Pharmaceutical Sciences
  • Dr. Daniel J. G. Thirion, BPharm, MSc., PharmD, FCSHP
    Clinical Professor, Faculty of Pharmacy
    Pharmacist and Researcher, McGill University Health Centre

Additional resources:

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Learning to play your CARDs: Improving the childhood vaccination experience
What you need to know about COVID-19 vaccines and kids (November 24, 2021)



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As COVID-19 vaccines are approved for use in children aged 5 to 11, pharmacists are gearing up to jump into action as part of this next phase to protect our kids. This engaging panel session and Q&A will provide you with the information you need to confidently vaccinate children for COVID-19 and beyond. You’ll hear from pediatric health and pharmacist experts who will review current guidelines and recent study data for children; offer tips and strategies to address vaccine hesitancy and needle fear; and discuss how to set up a kid-friendly vaccination environment and promote a positive experience.

This webinar was presented by CPhA in partnership with Children’s Healthcare Canada. It is not accredited.


  • Danielle Paes, PharmD, RPh, Chief Pharmacist Officer, CPhA

Featured panellists:

  • Kristen Watt, BSc Phm, RPh, Pharmacist & Owner, Kristen's Pharmacy
  • Anna Taddio BScPhm, MSc, PhD, Professor, Leslie Dan Faculty of Pharmacy, University of Toronto and Senior Associate Scientist, The Hospital for Sick Children
  • Chantal Singh, MScN, BScN, RN, Nursing Professional Practice Consultant- Paediatrics, LHSC & LHSC Children's Hospital and Professional Practice Officer - PedNIG (Paediatric Nurses Interest Group of RNAO)

Additional resources:


Moving the needle from vaccine hesitancy to vaccine confidence (May 5, 2021)


Webinar Part 1


Vaccine hesitancy (the delay or refusal of vaccination) is one of the most pressing threats to effectively protecting Canadians from COVID-19. It is complex and influenced by multiple factors, including education, confidence, complacency and convenience. As the most accessible health care professionals, pharmacists have an opportunity to support vaccine uptake by providing patients with evidence-based facts and education in empathetic and respectful ways. Join us to learn about some of the resources, tools, strategies and information you can use to inspire confidence in your patients.

Webinar Part 2


Featured panellists:

  • Jonathan Nhan, PharmD, RPh, Community pharmacist and COVID-19 Resources Canada volunteer
  • Angela Sheasgreen, Pharmacy Manager, Elsipogtog Pharmasave
  • Anna Taddio, BScPhm, MSc, PhD Professor, Leslie Dan Faculty of Pharmacy, University of Toronto, and Senior Associate Scientist, The Hospital for Sick Children
  • Lisa-Kaye Williams, BScPhm, RPh, MHM, CHE, CDE, community pharmacy owner

Additional resources:

Virtual Care – Will It Transform Pharmacy Practice? (July 29, 2020)



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The COVID-19 pandemic has presented challenges to interacting with patients given the restrictions on physical distancing and self-isolation. Pharmacists have quickly adopted virtual care as a mode of communication to increase patient accessibility to care. Legislative and regulatory changes have permitted pharmacy services to be provided virtually, reflecting the integral role pharmacists play in the healthcare system. During this webinar, host Shelita Dattani and pharmacy experts discuss their experiences with providing care digitally and the evolution of the profession through virtual care.

Panellists include Alison Bodnar CEO of Nova Scotia Pharmacists; Sammu Dhaliwall Business Development Manager at NorthWest Telepharmacy Solutions; Sean Simpson Pharmacy Owner of Simpson’s Pharmacy; Tara Maltman-Just Founder & Executive Clinician of Vitality Integrative Medicine.

Additional resources:

Resources mentioned during the webinar:

Other useful webinars:

The Role of Pharmacy in Public and Population Health (May 20, 2020)



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What is the role pharmacy can or should play in overall public and population health? Leading pharmacist experts in public health and community pharmacy owners on the front lines in both Canada and the United States reviewed some of the pros and cons of pharmacists providing public health services such as immunizations and point-of-care testing, with a particular emphasis on the debate surrounding the role of pharmacy in testing for COVID-19. Host Shelita Dattani spoke with Michael Hogue, president, American Pharmacists Association; Nancy Waite, professor and associate director clinical education, University of Waterloo; Beth Bryan, pharmacist and owner, Surgoinsville Pharmacy (USA); and Kristen Watt, pharmacist and owner, Kristen’s Pharmacy.

Opioid Stewardship Under the New CDSA Exemptions (May 7, 2020)



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Under the recently issued Section 56 exemptions to the Controlled Drugs and Substances Act (CDSA), pharmacists are now authorized to extend, renew, adapt, transfer and deliver opioid-related prescriptions (subject to provincial legislation, regulations and regulatory guidance). How can these exemptions support continuity of care and daily practice? Host Shelita Dattani spoke with Kelly Grindrod, Pharmacy Professor at University of Waterloo (ON); Angela Sheasgreen, Pharmacy Manager at Elsipogtog Pharmasave (NB) ; Lisa Bishop, Associate Professor at School of Pharmacy, Memorial University of Newfoundland (NL); and Mona Kwong, Pharmacy Advisor and Director at Pharmacy Addictions Fellowship Program, BC Centre on Substance Use (BC) to get a pan-Canadian perspective on what these exemptions mean for pharmacists in their role as opioid stewards.

Supporting Pharmacists’ Mental Health and Wellness (April 22, 2020)



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All front-line health care providers are at increased risk of moral injury when dealing with the challenges of the COVID-19 pandemic. Pharmacists and their teams may be struggling with maintaining mental health and wellness while caring for their patients during this time. Host Shelita Dattani spoke with pharmacists and mental health experts Jean-François Desgagné (Pharmacie Desgagné et Martin), Anita Gupta (Clinical, Health & Rehabilitation Psychologist), Heather Scarlett-Ferguson (Alberta Pharmacists' Association) and Karen Wong (Hospital for Sick Children) about strategies and tips to support pharmacy teams during the pandemic.

Day In the Life of Community Pharmacists During COVID-19: Stories from the Front Line (April 14, 2020)



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For our 4th COVID Conversations webinar host Shelita Dattani spoke with a panel of front-line pharmacists across the country, sharing their stories about how daily practice and patient care has changed in community pharmacy during COVID-19. Speakers included Christina Tulk (Shoppers Drug Mart), Kimberly Sentes (Towers Pharmacy (PharmaChoice)) and Sukhpreet Poonia (Community Apothecary/Langley Memorial Hospital).