Transgender and Gender-Diverse Individuals
CPhA has developed an expanded version of the Sexual and Reproductive Health (SRH) Toolkit specifically to support pharmacists in providing inclusive and affirming sexual and reproductive health services to transgender and gender-diverse (TGD) patients. Building on the core toolkit, this TGD-focused collection offers additional guidance and practical resources designed to help pharmacists deliver respectful, patient-centred care as their scope of practice continues to grow across Canada.
This toolkit includes learning modules, counselling supports and downloadable tools to help pharmacists integrate inclusive best practices into everyday care for TGD patients.
Inclusive Pharmacy Resources
Resources for all pharmacy staff
For TGD patients to comfortably access the SRH services pharmacists provide, they need to feel safe, welcomed and respected. An affirming environment begins with ensuring that every member of the pharmacy team has the knowledge and awareness needed to avoid unintentionally causing harm or retraumatizing patients, especially during moments of vulnerability.
Below, you’ll find practical tools and resources to help pharmacy managers and staff create inclusive, supportive spaces for TGD patients seeking SRH care.
Your starting point:
Implementation Guide for Inclusive Pharmacy Practice
A practical guide to help pharmacy teams create inclusive, supportive environments for transgender and gender-diverse patients.
Supporting resources: Use these resources alongside the implementation guide to support best practice implementation and staff education.
Operational Guidance
Inclusive Data Management in Pharmacy
Video
Inclusivity Training for All Staff
Intake Form
Use this intake form for all patients to foster inclusivity
Infographic
Strategies for a More Inclusive Pharmacy
Resource Collection
Resources for Pharmacists Supporting TGD Inclusivity and Care
Poster
Print and download for your pharmacy
Poster
Print and download for your pharmacy
CPhA Learning Modules
The toolkit features 2 learning modules on CPhA Learning, which offer practical guidance to support inclusive, trauma-informed care for TGD patients. Each module focuses on key aspects of TGD-affirming sexual and reproductive health.
Course
Pharmacist Essentials for Gender-Affirming Gear Counselling
Course
Pharmacist Essentials for Trauma-Informed TGD Reproductive Care
Patient Resources
Counselling and patient resources
Infographic
Effects and Possible Side Effects of Estrogen-Based Hormone Therapy
Infographic
Effects and Possible Side Effects of Testosterone-Based Hormone Therapy
Infographic
FAQs on Sexual Health for TGD Individuals
Infographic
Myths and Facts about Birth Control while on Gender-Affirming Hormone Therapy
Additional Information
How this toolkit was developed
The materials in this toolkit were developed through a collaborative process involving subject matter experts in transgender and gender-diverse health, sexual and reproductive health, pharmacy practice and trauma-informed care. Development was guided by a Working Advisory Group (WAG) and all resources underwent independent expert review to ensure clinical accuracy, relevance and practicality.
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