Virtual Learning Session

Registration is now open for our next Virtual Learning Session:

Webinar Series: Welcome to Community Pharmacy in Canada

PART 1: The Community Pharmacy Team

Thursday, October 22, 2026 | 1:00 pm – 2:00 pm ET

Step inside a Canadian community pharmacy and see how the team works together to provide safe, effective patient care. This session introduces the roles of pharmacists, pharmacy technicians, assistants, and other team members, and explains how tasks are delegated and how the team communicates. You will also learn about the systems and documentation that keep a busy pharmacy running.

By the end of the session, participants should be able to:

1. Identify the key roles in a Canadian community pharmacy and describe how responsibilities are divided among them.
2. Explain how tasks are delegated and supervised, including how scope of practice can vary by province.
3. Describe how team members collaborate on dispensing, clinical services, and administrative tasks.
4. Describe the pharmacy management system and how it supports the prescription process, including intake, data entry, verification, billing, and the final check.
5. Identify the supporting technologies and documentation practices that keep a pharmacy running safely and in compliance.

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PART 2: A Day in the Life of a Community Pharmacist

Thursday, November 5, 2026 | 1:00 pm – 2:00 pm ET

Discover what it is like to work as a pharmacist in a Canadian community pharmacy. This session follows the flow of a typical day, including the pace, the professional expectations, and the demands competing for your attention. You will leave better prepared for your first weeks on the job.

By the end of the session, participants should be able to:

1. Trace how a prescription moves through the pharmacy and identify the pharmacist's responsibilities at each step.
2. Describe how pharmacists balance clinical services, such as prescribing, with dispensing and other competing demands.
3. Identify factors that influence workload and pace in a community pharmacy.
4. Recognize workplace expectations for communication, teamwork, professionalism, and patient interaction.
5. Prepare for what to expect during the first days and weeks in a Canadian pharmacy.

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Featured Speaker:

PLEASE NOTE: This webinar will be conducted in English.

We would like to remind you of the eligibility requirements for participation in this event. All participants must:

• Be a permanent or temporary resident, Canadian citizen, or person granted refugee status in Canada, eligible to work in Canada.
• Hold an internationally obtained undergraduate degree in pharmacy.

By participating in the event, you are attesting to meeting these eligibility requirements.

Speaker bio

Mehul Patel

Mehul Patel is the Pharmacy Owner and Manager at Pharmasave in Clive, Alberta. He completed his Bachelor of Pharmacy in Gujarat, India, later moved to Canada and obtained his license to practice as a pharmacist in early 2013. He has over 13 years of experience as a full-time pharmacist and manager. Mehul has worked in both independent pharmacies and large corporate chains, bringing a wealth of knowledge and expertise to his current role as a pharmacy owner manager.

As a community pharmacist, Mehul interacts with a diverse range of patients. He is a certified Diabetes Educator and has keen interest in compounding extemporaneous mixtures to address medical needs that commercially available medicines do not meet. He also likes to exercise full scope of pharmacy practice in Alberta to look after his patients. He advocates for a team-based care approach for all his patients with their respective physician and other health care professionals.

Mehul has been nominated for the Preceptor of the Year award on multiple occasions by his first year and fourth year pharmacy students from the University of Alberta. He is a long-standing member of the Alberta Pharmacists Association (RxA)’s Leadership cohort that involves liaison work with elected MLAs to advocate for pharmacy profession and has served as a hearing tribunal member for the Alberta College of Pharmacy.