For over a century, Jones Healthcare Group has partnered with pharmacies to deliver innovative packaging and dispensing solutions that enhance patient safety, streamline workflow and support medication adherence. From our early days in apothecary packaging to today’s advanced platforms, we remain focused on helping pharmacy professionals deliver efficient, high-quality care.

Our offering includes medication adherence packaging and dispensing supplies like vials, bottles and labels, with product lines designed for compatibility with pharmacy automation systems. We also offer custom branding across a wide range of products, helping pharmacies stand out and build stronger connections with patients.

Sustainability is built into our approach, with eco-friendly materials and packaging options that support pharmacies' environmental goals while maintaining compliance and performance. With deep expertise in regulated markets and a history of first-to-market innovations, we provide practical, forward-thinking solutions that evolve with pharmacy needs.

At Jones Healthcare Group, we’re proud to support pharmacists with products that make dispensing safer, simpler and more sustainable—so pharmacies can focus on what matters most: patient care. Learn more at www.joneshealthcaregroup.com.

From your organization's perspective, what is the biggest challenge facing pharmacy and/or the health-care system?

The pharmacy landscape is undergoing rapid transformation, as pharmacists take on responsibilities in public health, chronic disease management and preventative care. This places pressure on already complex workflows and limited staffing capacity.

A central challenge lies in managing increased clinical activities while maintaining dispensing accuracy and operational efficiency. Pharmacists are seeking ways to streamline routine tasks so they can dedicate more time to patient engagement—while also ensuring their business models remain viable in a competitive, evolving marketplace.

How can we work together to overcome this challenge?

Collaboration between solution providers and pharmacy professionals is key to supporting the profession’s growing scope. At Jones Healthcare Group, we take a responsive, insight-driven approach—working closely with pharmacies to understand workflow bottlenecks, safety concerns and patient communication needs.

By developing pharmacy products that integrate with existing systems and simplify medication dispensing—like automation-compatible and eco-friendly adherence packaging and vial formats—we help free up pharmacist time for clinical services. We also support branding solutions that help pharmacies differentiate their care offerings.

Continued dialogue with associations like CPhA helps us align our innovations with the evolving needs of frontline pharmacy teams and the health-care system at large.

What is your organization currently working on that would be of interest to the broader pharmacy community?

We’re currently leading efforts to increase awareness and adoption of medication adherence packaging, which has been shown to improve patient outcomes and reduce health-care costs. As adherence remains a significant challenge—particularly for patients with complex regimens—our solutions aim to support better health literacy, dosing accuracy and continuity of care.

We’re also investing in sustainable product development, offering eco-conscious options that help pharmacies meet growing patient expectations for environmentally responsible health care, without compromising quality or compliance.

Finally, we’re exploring digital integration opportunities to further connect packaging with patient engagement tools, supporting pharmacists in their role as accessible care providers.

Why does your organization belong to CPhA as an Organizational Affiliate?

Being part of CPhA allows us to remain closely connected to the evolving priorities, policies and challenges that impact pharmacy practice across Canada. It ensures our product development and client partnerships are informed by the latest insights, advocacy efforts and best practices.

As a company with deep roots in health care and pharmacy for over a century, we are fully invested in supporting the profession’s growth and success. Through our affiliation, we aim to contribute to a strong, collaborative community that prioritizes patient safety, pharmacist advancement and system sustainability.

Jones Healthcare Group has been a member of the Organizational Affiliate program since it was launched in 2015. Learn more on their website at www.joneshealthcaregroup.com.