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Canadian Pharmacists Association
Canadian Pharmacists Association
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Medication Review Services Prospectus & FAQ

Frequently Asked Questions

What is it?
Medication Review Services is an online, 8.0 CEU continuing education certificate program designed to quickly enhance pharmacists’ skills, knowledge and confidence in providing medication review services in their community pharmacy,  that meet or exceed the provincial requirements. For more information on learning objectives, content and authors please see the course prospectus

What do you mean by a medication review?
In this program, we use the term “medication review” to describe the patient-centred process of assessing a patient's medications and health conditions, identifying drug therapy problems developing a care plan and conducting necessary follow-up. Depending on your province or territory of practice, different terminology may be used to describe services, which can range from medication reconciliation or basic medication reviews, to assessment and follow-up as part of a comprehensive annual care plan.

Who should take it?
The program is designed for community pharmacists who wish to be more effective and efficient at providing medication review services. As Canada's population ages and more patients are being prescribed more complex medications the ability to assess the effectiveness of your patients' medication therapy and identify drug related problems is becoming increasingly important.

What’s the difference between this program and the ADAPT program?
This program is an abridged version of some of the basic content from ADAPT Course 1: Medication Assessment and Collboration.

ADAPT Medication Review Services
A comprehensive practice change program comprised of 4 discrete courses that perfect your expertise in the entire spectrum of skills required for effective medication management and patient-centred care A focused CE program that targets the skill set required to deliver effective medication review services.
Prepares pharmacists for range of expanded scope activities (including prescribing) and reimbursable professional services Prepares pharmacists for reimbursable medication review services
Designed for pharmacists in any practice setting Designed for community pharmacists
Peer-based group learning with groups of pharmacists from across the country, supported by coaches & mentors Self directed program; no instructors or classmates
Assessment of performance, knowledge and skills by peers, instructors and other health providers Self assessment of knowledge and skills
Each of the 4 courses in the entire program are scheduled, last for 4 to 6 weeks Self directed; complete at your own pace
Entire program is over 100 hours of accredited learning 8 hours of accredited learning
Required in-practice activities Optional in-practice activities


How is it customized by province?
Many provinces and jurisdictions now reimburse pharmacies for the provision of medication review services. The MedsCheck program in Ontario, the SMAP program in Saskatchewan, the SMMA program in Alberta and the PharmaCheck program in Newfoundland are just some examples. Our program includes links and resources for reimbursable services in each province. We encourage you to use the documentation templates and follow the requirements for your province while completing this program.  For provinces where no documentation templates exist, we provide examples.

How is the program organized?
The program is broken down into two modules; the first focuses on Assessing, Identifying DTPs and Developing Care Plans; the second focuses Implementing Care Plans and Documentation. Each module has a series of lecture presentations, clinical video scenarios, written assignments for submission and in-progress quizzes.

What do I get when I’m done?
Each module has been accredited  as a continuing education certificate program by the Canadian Pharmacists Association (CPhA), a CCCEP-approved accredited provider. To earn the continuing education certificate for each module, participants must complete all module requirements including all quizzes, written assignments, self-assessments and self-reflective activities. Complete details on these items are provided within the program.

Participants who achieve the certificates of completion may state that they hold:

  • A Continuing Education Certificate in Providing High Quality Medication Review Services:
    Module 1 (Assessing, Identifying DTPs and Developing Care Plans) and
  • A Continuing Education Certificate in Providing High Quality Medication Review Services:
    Module 2 (Implementing Care Plans and Documentation)

The program certificates do not provide participants with professional certification credentials.

How long is the program? When does it start? Is there a schedule or can I work at my own pace?
The program is expected to take 8 hours to complete. You can start the program as soon as you have registered and received your username and password. While you may work at your own pace, there is a recommended sequential learning pathway to follow so that new activities build on the work you’ve completed in prior activities. We recommend you complete the program before its accreditation expiry date.

Are the modules offered separately?
No. Purchasing the program gives you access to all modules (and other content) at once; modules cannot be purchased separately.

What materials or resources are provided?
You can download and print PDFs of all lecture slide decks, handouts and practice tools provided in the program. In addition, we encourage you to bookmark, download or otherwise save the documentation templates and guidelines that pertain to medication review services in your jurisdiction. All rights, including copyright, images, slides, audio, and video components, of the content of this course are owned by the Canadian Pharmacists Association (CPhA), except where pre-existing copyright applies.

Is it available in French?
Not at the present time.

How is this program affiliated with the University of Waterloo?
The Centre for Extended Learning (CEL) at the University of Waterloo (UW) currently delivers the Medication Review Services program for CPhA through their online UW LEARN learning management system, and contributes ongoing maintenance, registration and technical support. However, Medication Review Services is not a credit program at the University, and your performance in the program has no impact on your University of Waterloo academic record.

What are the technical system requirements?
This is a computer-based online program and operates on the UW LEARN platform. You will need:

  • A desktop or laptop/notebook computer; the program is not optimized for tablets or smartphones
  • High-speed Internet access
  • Recommended Internet browsers: Firefox, Internet Explorer 9, Safari
  • Soundcard and speakers or headphones
  • Adobe Acrobat Reader
  • Adobe Flash

For more information, you can run a test of your computer system.