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Canadian Pharmacists Association
Canadian Pharmacists Association
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Managing Your Pharmacy: The Business Essentials

Do you own or manage a pharmacy? Do you want to?

Our newest continuing education program focuses on how to apply business and management theory to day-to-day pharmacy operations, using cases and lessons learned from leaders in the pharmacy industry.

Based on the recently revised, comprehensive 2015 Pharmacy Management in Canada textbook, this 27-CEU online, self-directed program drills down to the key skills and knowledge that are critical to effectively managing your pharmacy as a business. Register now and receive a free copy of Pharmacy Management in Canada.

Modules include:

  1. So You Want to Own or Manage a Pharmacy: Where to Start? (3.0 CEUs)
    By Gerry Spitzer, Founder and Principal Consultant, pharmacySOS.ca
  2. Running a Tight Ship: Pharmacy Operations (6.0 CEUs)
    By Jody Shkrobot, BSc. Pharm., RPh, University of Alberta
  3. The Bottom Line: Financial Management (3.0 CEUs)
    By David Cunningham, CPA, CA, CMA, LPA, BMath (Hons.), Partner through a corporation, BDO Canada LLP
  4. Your Pharmacy Team: Human Resources Management (5.0 CEUs)
    By David Town, CHRL, President, Your Leadership Matters Inc.
  5. Using Marketing and Communications to Optimize Your Practice (3.0 CEUs)
    By Jason Perepelkin, BA, BComm, MSc, PhD, University of Saskatchewan
  6. Delivering Patient-Focused Services: Meeting the Needs of Your Patients (5.0 CEUs)
    By Alan Low, BSc.(Pharm.), Pharm. D., RPh, ACPR, FCSHP, CCD, University of BC
  7. Strategic Game Plan to Your Formal Business Plan (2.0 CEUs)
    By Gerry Spitzer, Principal Business Consultant, PharmacySOS.ca

Excellent for:

  • Practising pharmacists
  • International Pharmacy Graduates
  • Pharmacy students
  • Pharmacy owners and managers

Program Outline and Learning Objectives

Please consult the Course Prospectus for a complete outline of the program, and descriptions and learning objectives for each separate module.

Accreditation and Completion Requirements

This entire CE course has been accredited by the Canadian Pharmacists Association, a CCCEP-approved accredited provider for a total of 27.0 CEUS, under CCCEP file number: 8002-2017-2253-I-P. Modules can be completed individually; CEU value of each module is listed above. To earn the Statement of Completion for each module, participants must review and complete the learning content for each module and complete and achieve 70% or greater on the summative post-test. You will have up to two attempts to pass each post-test.


This self-directed course will be available until January 31, 2021. Annual renewal of accreditation is expected.

Supplementary Tools and Resources

Participants will receive a complimentary copy of the 2015 Pharmacy Management in Canada textbook, courtesy of the Canadian Foundation for Pharmacy.

Developed in partnership with:

OPA Logo and Canadian Foundation for pharmacy

Funded in part by unrestricted educational grants from: