CPJ · RPC Canadian Pharmacists Association
Table of Contents 2006 Vol 139, No. 3

Cover

Research and Clinical

CPhA 2006 award winners
Innovators in pharmacy

Practice Innovation
Implementing new approaches in customer service and design
Rosemary Killeen

Guidelines
Canadian Cardiovascular Society consensus conference recommendations on heart failure 2006

Research in Progress
Quantifying opportunities to affect diabetes management in the community
Jennifer Shiu, Scot H. Simpson, Jeffrey A. Johnson, Ross T. Tsuyuki

Clinical Brief
Valerian: practical management of adverse effects and drug interactions
Kristie Cramer, Theresa L. Charrois, Sunita Vohra

Clinical Review
Implementing and assessing the benefits and feasibility of a "safe sampling" pilot project
Lana Gene, Anne Nguyen, Zahra Kanji

West Nile virus in Canada
Priscilla Fung, Jason Jung, Doreen Au, Sandy Huynh, Ambrose Au Yeung, Raimar Löbenberg

Opinion

Editorial
Another step toward patient-centred care
Rosemary Killeen

Éditorial
Un autre pas vers des soins de santé axés sur le patient

Guest Editorial
When pharmaceutical care and privacy collide
Renée Dykeman

Letters
Thuan Nguyen, John Ho, Dennis Gerace

Commentary
Transforming from "counters" to "carers"
Colleen Metge

The pharmacist's role in managing heart failure
Ross T. Tsuyuki, Malcolm O. Arnold

Notes

Ontario drug system reforms are a major opportunity

Independent grocers ready to go to court to fight OCP

Survey on OTC pain relievers incomplete and misleading

Antibiotic resistance and prescriptions on the rise

New pandemic website launched

Slow growth in value of prescription drug sales seen

Influenza: countries stepping up bird surveillance programs

IMPACT program toolkit available for pharmacists

Interview with George Murray

Departments

Briefs
Mirella Giudice

Late Clips

CPJ Survey
Student and preceptor experiences

Crossword
Solution to Symbols of Pharmacy

Product Update
Mirella Giudice

On the Cover
Ginseng
Mario Bédard

Book Reviews
Two views of the pharmaceutical industry
Marianne DiLullo

CPhA Perspective
Examining human resources in pharmacy
Janet Cooper, Heather Mohr

Focus on Patient Care
Estrogen-based therapy for acute dysfunctional uterine bleeding
Simmi Sidhu, Brent Ruddock

Journal Club
CHARISMA trial results released early
Susan Pierce

Safety First
Using root cause analysis to determine the system-based causes of error
Kristina Wichman, Julie Greenall

The Seeing Eye
Dale Dodge: Mount Robson

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